FAQs

What is Zenzi?

Zenzi is a values-driven audience product that helps advertisers unlock smarter reach by connecting ads to the core motivations that drive consumer decisions.

Built on behavioral science and proven through independent validation, Zenzi audiences consistently deliver measurable lift across channels by aligning media with why people engage, not just demographics and zip codes.

How do I activate Zenzi audiences or learn more?

Zenzi audiences are available through LiveRamp Data Marketplace and programmatic platforms. To activate Zenzi audiences, request custom segments, or explore partnerships, contact us here or email info@zenzi.com.

What are values-driven audiences?

Values-driven audiences are built around the personal values that shape how people think, feel, and make decisions—such as Achievement, Purpose, Freedom, Pleasure, Tradition, and Security.

Research shows that values are among the strongest predictors of:

  • Message receptivity
  • Brand affinity
  • Engagement and preference

Zenzi translates these human motivations into scalable, addressable audience segments designed for programmatic activation.

What behavioral science is Zenzi built on?

Zenzi is built on the Theory of Universal Human Values, developed by psychologist Shalom Schwartz. This framework identifies core motivations shared by people across cultures and categories.

Zenzi applies this theory to more than 20 years of proprietary consumer research, transforming it into audience segments that reflect how consumers see the world—and how they respond to brands.

How are Zenzi audiences created?

Zenzi audiences are created by:

  • Conducting large-scale primary research grounded in values and behavioral science
  • Assessing consumer motivations through surveys, behavioral signals, and attitudinal data across 150+ million U.S. consumers.
  • Deterministically matching individuals to an identity graph to enable addressable reach
  • Layering values with life stage and demographic attributes for precision

Each audience reflects both why people buy (ValuesType) and who they are (life stage)—making activation fast, accurate, and scalable.

What makes Zenzi different from traditional demographic or behavioral targeting?

Traditional targeting answers who to reach.
Zenzi answers why people engage.

By aligning advertising with human motivation, Zenzi audiences:

  • Improve emotional connection with messaging
  • Reduce wasted impressions
  • Drive stronger engagement and efficiency

Brands using Zenzi often see up to 2x higher performance compared to demographic-only targeting.

Is there proof that Zenzi audiences work?

Yes.

An independent study conducted by WARC, the global authority on advertising effectiveness, tested Zenzi Values-Driven Audiences across multiple categories including financial services, QSR, CPG, and healthcare.

Key findings include:

  • +82% higher CTR vs. demographic targeting
  • Significant improvements in ad relevance and engagement
  • Up to 100% lift in CTR for a national healthcare brand using Zenzi audiences

The research confirms that aligning media with audience motivations drives measurable ROI.

Should values replace demographics and life-stage targeting?

No, and that’s not the goal.

Values work best in combination with demographics and life stage. Research shows that integrating values with traditional targeting parameters enhances precision and performance.

Zenzi audiences are intentionally designed as:

ValuesType (why they buy) × Life Stage (who they are)

This approach strengthens existing strategies rather than replacing them.

What are the Zenzi ValuesTypes?

Zenzi translates behavioral science into six core ValuesTypes:

  • Achievement – Success-driven, performance-oriented
  • Pleasure – Fun-loving, social, optimistic
  • Freedom – Independent, curious, innovative
  • Purpose – Empathetic, community- and impact-driven
  • Tradition – Loyal, family- and heritage-oriented
  • Security – Stability-seeking, responsible, protective

Each ValuesType serves as the foundation for 40+ audience segmentations, layered with life stage and lifestyle context.

How are Zenzi audiences activated?

Zenzi audiences are prebuilt and ready for activation through LiveRamp Data Marketplace, DSPs, and curated supply environments.

Buyers can:

  • Discover Zenzi audiences directly within supported platforms
  • Activate them like other third-party segments
  • Combine them with premium, brand-safe inventory
  • Extend reach across preferred DSPs

This enables values-driven targeting without custom builds or operational friction.

What role does curation play in activating Zenzi audiences?

Curation allows Zenzi audiences to be activated closer to the impression, where data fidelity is higher and signal loss is reduced.

By pairing values-driven audiences with aligned inventory:

  • Media environments reinforce message resonance
  • Performance becomes more efficient and consistent
  • Buyers gain greater transparency and control

The result is smarter reach—connecting motivation, message, and media environment.

Is Zenzi privacy-safe?

Yes. Privacy is foundational to Zenzi.

Zenzi audiences:

  • Do not use personally identifiable information (PII)
  • Are compliant with GDPR, CCPA, and applicable regulations
  • Are designed for a cookieless, privacy-first ecosystem

Zenzi focuses on durable human motivations rather than fragile identifiers.

Who should use Zenzi audiences?

Zenzi is built for:

  • Digital media buyers: Programmatic, Paid Search, Paid Social, etc.
  • Brand and performance marketers
  • Agencies and holding companies
  • Data, supply, and curation partners

Any brand seeking stronger relevance, higher efficiency, and deeper consumer connection can benefit from values-driven audiences.

Can Zenzi be used for both B2C and B2B?

Yes.

At the end of every ad is a human making a decision. Values shape how messages are interpreted, trusted, and acted upon in both B2C and B2B contexts.

Zenzi audiences support both performance outcomes and long-term brand affinity.

Need custom audiences or help?

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